Koi Prosperity Pendant

This pendant celebrates the legendary koi, a symbol of perseverance, transformation, and good fortune. With each leap, the koi carries the promise of growth, resilience, and abundance.

Wear it to
✅ Embrace the power of transformation and growth
✅ Invite wealth, prosperity, and good fortune
✅ Honor the strength and perseverance of the journey

Embrace change, attract abundance, and follow your koi’s path.

Pendant Details
• Material: 999 Silver
• Size: 31mm in diameter and 6mm in thickness.
• Included: Comes with a cord
• Gender: Male

Note
1. The above data is manual measurement, there is a slight deviation, please understand!
2. The materials used in all our products are naturally environmentally friendly.
3. These products are HANDMADE and NATURAL, therefore they may present some irregularities and due to lightning effects, the color may slightly vary from the one shown in the picture.

SHIPPING

What is the price of shipping?
We like to keep things simple: shipping is $9.90 worldwide, and it’s free for orders over $89.

What is the shipping time?
Please note that each item is handcrafted to order, which takes approximately 4 to 7 days to produce. Once your item is ready, we will ship it out to you. Shipping times vary depending on your location, but we aim to deliver within 7-14 business days. Thank you for your patience and understanding.

Transit times international
• United States, Canada, Mexico, Colombia: 7–14 business days
• United Kingdom & Europe (Germany, France, Italy, etc.): 7–14 business days
• Singapore, Australia, New Zealand: 8–15 business days
• United Arab Emirates, Saudi Arabia, Qatar: 8–15 business days
• Other countries: 10–15 business days
Note: These are estimated transit times. Delays may occur due to customs, holidays, or local carriers.

If there’s a mistake in the address you provided, please contact us via email immediately. This will allow us to make the necessary corrections promptly. Once the order has been dispatched from our warehouse, it’s no longer possible to alter the delivery address.

Do you ship worldwide?  
Yes, we ship worldwide.
Please understand that due to logistical constraints, we are unable to deliver to some remote areas. This includes, but is not limited to, the Cayman Islands, French Guiana, British Virgin Islands, New Caledonia, and Niue. We apologize for any inconvenience this may cause and appreciate your understanding and support.

If you have any other questions, feel free to contact us.

RETURN POLICY

We want you to feel comfortable and confident when shopping at Norns and Yggdrasil, that’s why we offer a 30-day return & exchange policy.
• 30 Day Return Policy
• 30 Day Satisfaction Guarantee
• One-year warranty

Can I return or exchange an item?
Yes! You may return or exchange an item within the first 30 days following the receipt of your purchase.

How do I return or exchange an item?
1. If you need to make a return or exchange, please first contact us via our email [email protected]. In your email, please specify your order number, the reason for the return or exchange, and the action you wish to take (return or exchange).
2. We will communicate with you within 48 hours of receiving your email to confirm the specific details of the return or exchange.
3. You can return an item as long as it is unused. All items must be returned in their original condition, without scratches or signs of wear
4. For return, any promotional gifts received must be included with the returned items. Otherwise, the retail price of the promotional gift will be deducted from the refund.
5. Returns will be processed within 5 days upon receiving your package. The refund will be issued to your original payment account.
6. Please Note:
The shipping rate before discount will apply and is non-refundable. Although you may have enjoyed free or undervalued shipping, we do incur the original cost of shipping for every order. Therefore, we do not refund our original shipping cost.
7. The time frame for return & exchange must not exceed 30 days from when the original order was received.

Do I pay for shipping on returns?
1. Yes, you will need to cover the shipping costs if you wish to return or exchange an item.
2. For international orders, customers are responsible for overseas shipping costs, as well as any delivery fees, VAT taxes, and import surcharges associated with returns and exchanges.
3. When returning or exchanging items, customers must use a shipping method that has tracking on it.

Got more questions? Please email us at [email protected] so we can help.

Silver Jewelry Care Guide

1. Why Silver Tarnishes
Silver naturally reacts with sulfur in the air and moisture on the skin, forming harmless dark tarnish over time. This is a normal process and not a defect.
2. How to Care
• Gently polish with a silver cloth to restore shine.
• Avoid random rubbing – polish along the grain of the metal.
• Store in a dry place, preferably in an anti-tarnish pouch.
3. Daily Tips
• Remove before swimming, showering, or applying cosmetics.
• Avoid contact with harsh chemicals or hard surfaces.
• Clean with lukewarm water and mild soap if needed.
4. Note
Enamel or gemstone pieces may require professional care.

Enamel Jewelry Care Guide

While genuine vitreous enamel is inherently durable, its longevity can be influenced by external factors. The colors remain stable under normal use, but we recommend avoiding prolonged exposure to harsh chemicals (chlorine, perfume) and extreme thermal shocks to preserve the vibrant finish for generations.